---
title: Creating a Number Pool (Website)
slug: creating-a-number-pool-website
docTags: 
createdAt: 2020-05-01T15:14:12.000Z
---

⭐ Here we are going to create a pool of numbers to a to track multiple incoming traffic sources to a clients website. 



:::hint{type="danger"}
## Website vs. Campaign Call Tracking / Number Pools

Website: In a website tracking pool, we will create multiple numbers (usually 4) and then install a "call swapping JavaScript" onto the site that will dynamically change the businesses official number to one of the tracking numbers in the pool

Campaign: In a campaign pool, we will setup just one number and place that number directly on the landing pages, sms, and emails usually via a custom value variable. 
:::



This setup is a little different than setting up a campaign call tracking number. 

**Start in Prime Local Software and go to the clients account.**

**Expand "Phone Calls"** in the left hand menu system and **click on "Number Pool"**



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**Click the green button "Add Number Pool"**



::Image[]{src="https://api.archbee.com/api/presign/012rwvWGexFxOdPoUwp1X/_bl6nUz25iZ6jag7hqdXC_image.png" size="50" position="center" showCaption="false"}

Because this is for the Website Call tracking we will want to "Track visitor activity" This will create multiple numbers allowing the system to track the source of the caller. 



![](https://archbee-doc-uploads.s3.amazonaws.com/012rwvWGexFxOdPoUwp1X/DEwzu5njJX6zm1WeCm9hn_image.png)

We'll **select "All Visitors"** to track in this step (most common scenerio) and then **click "Create Pool"**



::Image[]{src="https://api.archbee.com/api/presign/012rwvWGexFxOdPoUwp1X/UlGc1LOysg7RYIF34_gtp_image.png" size="64" position="center" showCaption="false"}

Next, fill out the fields for creating the number pool:



::Image[]{src="https://api.archbee.com/api/presign/012rwvWGexFxOdPoUwp1X/8_j-6rFteKAXblFLZPfgF_image.png" size="54" position="center" showCaption="false"}

**Next Choose your phone numbers.**

Most of the time you would **choose the first option "Numbers local to (XXX) XXX-XXXX"**. In this case there were no number in this area code from Twilio so we did a good search and found another area code that is local to that city. **Or choose "Numbers in a different Area code"**

**Click "Next: Number Features"**



![](https://archbee-doc-uploads.s3.amazonaws.com/012rwvWGexFxOdPoUwp1X/vnVbRR00jKxHmUVYbdXiF_image.png)

next you can choose whether you want a "Whisper Message" to play before the call connects or whether to activate "Call Recording"

We normally activate call recording... to not play a consent to record message, just put a space in the field with nothing else. 



::Image[]{src="https://api.archbee.com/api/presign/012rwvWGexFxOdPoUwp1X/l-07shmTPd72caG6vvsMY_image.png" size="66" position="center" showCaption="false"}